Partner for CX,

Community Research and

Journey Management

Partner for CX,

Community Research and

Journey Management

With QuestionPro, we have a strong partner at our side – connected by the common goal of supporting companies in developing holistic, integrated and dialogue-oriented customer experience programmes. QuestionPro offers a flexible, scalable technology platform that can be individually adapted to customer requirements.

Strong Partner for Customer Experience, Community Research & Journey Management

QuestionPro provides a powerful, flexible technology platform that combines all facets of modern customer experience in one solution: from in-depth qualitative insights to large-scale quantitative customer journey analyses.

While many providers offer individual solutions, QuestionPro pursues a consistently integrated end-to-end approach. This creates a platform that seamlessly combines qualitative and quantitative methods, not only measuring touchpoints but actively shaping them and enabling the direct implementation of insights. Together, we create solutions that go far beyond mere data collection – and turn customer experience into a real competitive advantage.

Benefits at a glance

An all-in-one platform
Qualitative in-depth interviews, Communities, Surveys and CX dashboards – seamlessly integrated for consistent insights.
Native Insight Community
Qualitative & quantitative research without media discontinuity – customer proximity becomes measurable and tangible.
Journey Management & VoC combined
Customer journey mapping integrated directly into the VoC system – for targeted measurement, control and optimisation of touchpoints.
Action & Impact
Insights can be directly translated into specific actions – including ROI analysis to highlight the economic impact.