EXPERIENCE MANAGEMENT
FOR SUCCESSFUL
YOUR PARTNERS
EXPERIENCE MANAGEMENT
FÜR ERFOLGREICHES
IHRE PARTNER
Would you like to establish a professional customer experience management & seek expert advice?
Do you have a specific research question and need fast & effective access to your customers?
Are you planning to team-up with your customers to establish a continuous exchange?
„REWE focuses on Experience Management: We use customer feedback throughout the entire company in order to further develop our business in a customer-centric manner.“
„Now we’re able to follow our customers’ journey in real-time.“
„The community provides us with direct insight into the lives of our customers.“
„It’s never been easier to enter into a continuous dialogue with our customers. We value the authentic and expressive feedback.“
„Thanks to the community, we understand what shopping truly means to our customers and learn about their expectations and desires.“
„Engage – participate – make an impact: that’s why we’ve created ARAG Denkraum – to develop new products and services together with our customers.“
We are Connect
Skopos Group
SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.
SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.
You’re looking for the classics? SKOPOS RESEARCH offers market research expertise
You’re user-focussed? Then you should speak to SKOPOS NOVA
We test your touchpoints! SKOPOS NEXT is the mystery expert
You’re looking for internal feedback? SKOPOS VIEW has the professional know-how
You want faster decisions due to data-based processes? SKOPOS ELEMENTS will advise you
CONNECT Office
Intrigued? We’re happy to advise you!