Anfrage
Request

Ihre Anfrage

Anfrage Plug-in Home

  • Hidden
  • Hidden
  • This field is for validation purposes and should be left unchanged.
 EXPERIENCE MANAGEMENT 
 FOR SUCCESSFUL 
 YOUR PARTNERS 
 AT DEUTSCHE BAHN 
 COMMUNITY RESEARCH 
 "DB-KUNDENBLICK" - 
NEWS
 AND HIGHER TURNOVER 
 IMPROVED CUSTOMER FOCUS 
 PROFESSIONAL XM - 
NEWS
 EXPERIENCE MANAGEMENT 
 POWERFUL PARTNERS FOR YOUR  
 QUALTRICS & CONNECT - 
NEWS
 TO YOUR CUSTOMERS 
 A DEDICATED LINE 
 4 TYPES OF COMMUNITIES - 
NEWS
 INTO QUALTRICS 
 SEAMLESSLY INTEGRATED 
 YOUR COMMUNITY PLATFORM-  
MORE INFO
 EXPERIENCE MANAGEMENT 
 FÜR ERFOLGREICHES 
 IHRE PARTNER 
 BEI DER DEUTSCHEN BAHN 
 COMMUNITY RESEARCH 
 ZUG UM ZUG - 
AKTUELLES
 ZU MEHR UMSATZ 
 MIT KUNDENFOKUS 
 PROFESSIONELLES XM - 
AKTUELLES
 FÜR FULL-SERVICE XM 
 STARKE PARTNER 
 QUALTRICS & CONNECT - 
AKTUELLES
 ZU IHREN KUNDEN 
 DIE STANDLEITUNG 
 4 COMMUNITY VARIANTEN - 
AKTUELLES
 IN DIE KUNDENREALITÄT 
 DER DIREKTE DRAHT 
 FRAG MAL DIE COMMUNITY -  
AKTUELLES

Would you like to establish a professional customer experience management & seek expert advice?

Do you have a specific research question and need fast & effective access to your customers?

Are you planning to team-up with your customers to establish a continuous exchange?

 

„REWE focuses on Experience Management: We use customer feedback throughout the entire company in order to further develop our business in a customer-centric manner.“

Now we’re able to follow our customers’ journey in real-time.

The community provides us with direct insight into the lives of our customers.

„It’s never been easier to enter into a continuous dialogue with our customers. We value the authentic and expressive feedback.

„Thanks to the community, we understand what shopping truly means to our customers and learn about their expectations and desires.

„Engage – participate – make an impact: that’s why we’ve created ARAG Denkraum – to develop new products and services together with our customers.

We are Connect

+49 241 99000 771

Insight Community

Martin

Martin Grupe

+49 241 99000 715

Pop-up Community

Niels

Niels Schonhardt

+49 241 99000 772

Customer Experience

Oliver

Oliver Kern

+49 241 99000 777

Communities

Stefan

Stefan Laufer

+49 2233 9988 120

Sales

Daniel

+49 241 99000 726

Customer Experience

Monika

+49 241 99000 771

Insight Community

Martin

Martin Grupe

+49 241 99000 772

Customer Experience

Oliver

Oliver Kern

+49 241 99000 772

Pop-up Community

Niels

Niels Schonhardt

+49 241 99000 775

CX & Communities

Pasqua

Pasqua Engels

+49 241 99000 777

Communities

Stefan

Stefan Laufer

+49 241 99000 726

Customer Experience

Monika

Skopos Group

SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.

SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.

You’re looking for the classics? SKOPOS RESEARCH offers market research expertise

You’re user-focussed? Then you should speak to SKOPOS NOVA

We test your touchpoints! SKOPOS NEXT is the mystery expert

You’re looking for internal feedback? SKOPOS VIEW has the professional know-how

You want faster decisions due to data-based processes? SKOPOS ELEMENTS will advise you

CONNECT Office

SKOPOS CONNECT GmbH

Oppenhoffallee 106, 52066 Aachen
info@skopos-connect.de
+49 241 99000 770

Intrigued? We’re happy to advise you!

Calendly-Formular ENG