{"id":9280,"date":"2025-01-02T16:28:08","date_gmt":"2025-01-02T15:28:08","guid":{"rendered":"https:\/\/www.skopos-connect.de\/solutions\/cx\/cx-analytics-reporting-ki"},"modified":"2025-04-08T09:05:20","modified_gmt":"2025-04-08T07:05:20","slug":"cx-analytics-reporting-ai","status":"publish","type":"page","link":"https:\/\/www.skopos-connect.de\/en\/solutions\/cx\/cx-analytics-reporting-ai","title":{"rendered":"CX analytics &#038; reporting, AI"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-175dtgv-d52fa799492205bba9be3614c5918f7c\">\n.avia-section.av-175dtgv-d52fa799492205bba9be3614c5918f7c{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2025\/01\/Analytics.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-175dtgv-d52fa799492205bba9be3614c5918f7c main_color avia-section-default 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class='av_textblock_section av-bvpcg5r-7593eb023dd308ea2ac030c34b08d066 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"texttop\">Sophisticated CX analytics:<\/span><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buom7un-a651eb84f035999046f03996a6f07982\">\n#top .hr.hr-invisible.av-buom7un-a651eb84f035999046f03996a6f07982{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-buom7un-a651eb84f035999046f03996a6f07982 hr-invisible  avia-builder-el-3  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bsapkz3-1237a9b01810b4219304d8b70d365fa2\">\n#top .av_textblock_section.av-bsapkz3-1237a9b01810b4219304d8b70d365fa2 .avia_textblock{\nfont-size:27px;\n}\n<\/style>\n<section  class='av_textblock_section av-bsapkz3-1237a9b01810b4219304d8b70d365fa2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"texttop\">Data-driven insights for<\/span><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bpzzm6n-10a7af60d01164dd7636918cb78f5bb5\">\n#top .hr.hr-invisible.av-bpzzm6n-10a7af60d01164dd7636918cb78f5bb5{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-bpzzm6n-10a7af60d01164dd7636918cb78f5bb5 hr-invisible  avia-builder-el-5  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-boce4j3-32ffdf77b629cc95628adf090f774465\">\n#top .av_textblock_section.av-boce4j3-32ffdf77b629cc95628adf090f774465 .avia_textblock{\nfont-size:27px;\n}\n<\/style>\n<section  class='av_textblock_section av-boce4j3-32ffdf77b629cc95628adf090f774465 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"texttop\">an optimized customer experience<\/span><\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bmysxjz-b97901cff547299c01971a16e0466214\">\n.avia-section.av-bmysxjz-b97901cff547299c01971a16e0466214{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2025\/01\/Analytics_mo.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-bmysxjz-b97901cff547299c01971a16e0466214 main_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_section  el_before_av_one_full  av-desktop-hide av-medium-hide avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-35 av-height-percent  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='35' data-av_min_height_opt='percent'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-9280'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-blm7ylb-c005bc572646c609fc89ca8a4802455b\">\n.flex_column.av-blm7ylb-c005bc572646c609fc89ca8a4802455b{\npadding:0 0 0 100px;\n}\n.avia_transform .flex_column.av-blm7ylb-c005bc572646c609fc89ca8a4802455b{\nanimation-duration:2s;\n}\n\n@media only screen and (min-width: 990px){ \n.flex_column.av-blm7ylb-c005bc572646c609fc89ca8a4802455b{\npadding:0 0 0 50px;\n}\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n.flex_column.av-blm7ylb-c005bc572646c609fc89ca8a4802455b{\npadding:0 0 0 30px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n.flex_column.av-blm7ylb-c005bc572646c609fc89ca8a4802455b{\npadding:0 0 0 10px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n.flex_column.av-blm7ylb-c005bc572646c609fc89ca8a4802455b{\npadding:0 0 0 10px;\n}\n}\n<\/style>\n<div  class='flex_column av-blm7ylb-c005bc572646c609fc89ca8a4802455b av_one_full  avia-builder-el-8  avia-builder-el-no-sibling  first flex_column_div av-animated-generic zoom-in  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bjhl1lr-7681e76bc7f501abbea265e921c9ba63\">\n#top .av_textblock_section.av-bjhl1lr-7681e76bc7f501abbea265e921c9ba63 .avia_textblock{\nfont-size:27px;\n}\n<\/style>\n<section  class='av_textblock_section av-bjhl1lr-7681e76bc7f501abbea265e921c9ba63 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"texttopmo\">Sophisticated CX analytics:<\/span><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bigutan-63c06a144780b33a170ad028b9e1b964\">\n#top .hr.hr-invisible.av-bigutan-63c06a144780b33a170ad028b9e1b964{\nheight:15px;\n}\n<\/style>\n<div  class='hr av-bigutan-63c06a144780b33a170ad028b9e1b964 hr-invisible  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-158itn3-b4a2b12520aa377918f9b0d9e5d6a27c\">\n#top .av_textblock_section.av-158itn3-b4a2b12520aa377918f9b0d9e5d6a27c .avia_textblock{\nfont-size:27px;\n}\n<\/style>\n<section  class='av_textblock_section av-158itn3-b4a2b12520aa377918f9b0d9e5d6a27c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"texttopmo\">Data-driven insights for<\/span><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bepucfz-9fd8c0bb2d844da2780852914033122d\">\n#top .hr.hr-invisible.av-bepucfz-9fd8c0bb2d844da2780852914033122d{\nheight:15px;\n}\n<\/style>\n<div  class='hr av-bepucfz-9fd8c0bb2d844da2780852914033122d hr-invisible  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-14vz7xb-3edd0ef00361b54c3c4a5bf6ef6f8103\">\n#top .av_textblock_section.av-14vz7xb-3edd0ef00361b54c3c4a5bf6ef6f8103 .avia_textblock{\nfont-size:27px;\n}\n<\/style>\n<section  class='av_textblock_section av-14vz7xb-3edd0ef00361b54c3c4a5bf6ef6f8103 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"texttopmo\">an optimized customer experience<\/span><\/p>\n<\/div><\/section><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-9280'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-bbdbkgf-e4241c85f7c2a954a9141f63c7cdebd4 av_one_full  avia-builder-el-14  el_after_av_section  el_before_av_one_full  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-b9kr3wf-6342a24cce001e7e9ce9c90ad1fb910f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Welcome to SKOPOS CONNECT \u2013 your partner for comprehensive customer experience (CX) analytics and reporting. Our customized portfolio includes state-of-the-art text analysis, individually designed dashboards and innovative automation solutions that help companies gain valuable insights into customer behavior. With the help of AI-driven analysis, we enable you to personalize and optimize your customer interactions. Together, we develop an effective reporting system that is tailored to your specific needs and helps you make informed decisions. Let us work with you to turn your data into valuable insights and significantly improve your customers&#8217; experience!<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b8h2cpr-6c99ae4576716b233b08603e9aae6d21\">\n.avia_transform .flex_column.av-b8h2cpr-6c99ae4576716b233b08603e9aae6d21{\nanimation-duration:2s;\n}\n<\/style>\n<div  class='flex_column av-b8h2cpr-6c99ae4576716b233b08603e9aae6d21 av_one_full  avia-builder-el-16  el_after_av_one_full  el_before_av_one_full  first flex_column_div av-animated-generic zoom-in  column-top-margin'     ><section  class='av_textblock_section av-b7coir3-2621078e6123666ff18f7e1366625598 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">CX analytics &amp; reporting, AI<\/h1>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-143eubj-df14fa188c76d797ac98572aab77cd62\">\n#top .hr.av-143eubj-df14fa188c76d797ac98572aab77cd62{\nmargin-top:20px;\nmargin-bottom:0px;\n}\n.hr.av-143eubj-df14fa188c76d797ac98572aab77cd62 .hr-inner{\nwidth:200px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-143eubj-df14fa188c76d797ac98572aab77cd62 hr-custom  avia-builder-el-18  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<div  class='flex_column av-b3t945b-ca405676a51787bd58a956bb2f34a64a av_one_full  avia-builder-el-19  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-2l50m7-18210d81fd52e8309773c72e98077445 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">In customer experience management (CX), analysis and reporting play a central role in making customer experiences measurable and manageable. Only by evaluating the right data in a targeted manner and presenting it in an understandable way can you make informed decisions and derive targeted measures..<\/p>\n<\/div><\/section><\/div>\n<div  id=\"cx-analytics\"  class='flex_column av-b0m60wv-5bf27e756e9a1d55e222d982ed91b53d av_one_full  avia-builder-el-21  el_after_av_one_full  el_before_av_hr  first flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37\">\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid{\njustify-content:space-between;\nrow-gap:30px;\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 li.av-icon-cell-item{\nflex-basis:calc(33.33% - 20px);\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid-wrapper .avia-icongrid-front{\nbackground-color:#33647b;\nborder-radius:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid-wrapper .avia-icongrid-front .avia-icongrid-inner{\npadding:10px 20px 10px 20px;\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid-wrapper .icongrid_title{\ncolor:#ffffff!important;;\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid-wrapper .avia-icongrid-content{\nbackground-color:#e3eef2;\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-inner{\nfont-size:17px;\npadding:10px 20px 10px 20px;\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid-wrapper .avia-icongrid-flipback{\nfont-size:17px;\nbackground-color:#e3eef2;\nborder-radius:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37 .avia-icongrid-wrapper .avia-icongrid-flipback 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.avia-icongrid-wrapper.av-atyz4mn-3b9bcb5402f963bad6e0127ca7e05628 .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-atyz4mn-3b9bcb5402f963bad6e0127ca7e05628 .avia-icongrid-content .avia-icongrid-text{\ncolor:#020202;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-atyz4mn-3b9bcb5402f963bad6e0127ca7e05628 .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#020202;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-arw3nlb-8009e3806123c18d27644f6de89d2b9d .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-arw3nlb-8009e3806123c18d27644f6de89d2b9d .avia-icongrid-content .avia-icongrid-text{\ncolor:#020202;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-arw3nlb-8009e3806123c18d27644f6de89d2b9d .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#020202;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-12l9gun-bfb7283d073cf976ac086b5900311bf0 .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-12l9gun-bfb7283d073cf976ac086b5900311bf0 .avia-icongrid-content .avia-icongrid-text{\ncolor:#020202;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-12l9gun-bfb7283d073cf976ac086b5900311bf0 .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#020202;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-aoddr73-b6913e3a0bd3a7c74763153214bfbe76 .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-aoddr73-b6913e3a0bd3a7c74763153214bfbe76 .avia-icongrid-content .avia-icongrid-text{\ncolor:#020202;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-aoddr73-b6913e3a0bd3a7c74763153214bfbe76 .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#020202;\n}\n<\/style>\n<div  class='avia-icon-grid-container av-ayjo9pb-257e7c4eda0f93f6d44e3e8720ceab37  avia-builder-el-22  el_before_av_codeblock  avia-builder-el-first ' data-min-height=\"200\"><ul id='avia-icongrid-69f24f2062a30' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia_flip_force_close avia-icongrid-numrow-3 avia-cell-space-between av-flex-cells av-break-767 av-can-break-50'>\n<li class='av-icon-cell-item av-row-with-3-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-ax7hnpr-4f2b6313c13896852f1daf00e6b56a22'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><header class=\"entry-content-header\" aria-label=\"Icon: Text analysis models\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Text analysis models<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>We develop powerful text analysis models \u2013 for valuable insights from your data.<br \/>\n<a href=\"#text-analysis-models\">Find out more &#8230;<\/a><\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-3-cells av-row-nr-1 av-cell-2 av-first-cell-row av-inner-cell-item'><div class='avia-icongrid-wrapper av-avjqdq7-ada4eaec5787a37fd6bb6fac71d84ac6'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><header class=\"entry-content-header\" aria-label=\"Icon: Interactive dashboards\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Interactive dashboards<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>We create interactive dashboards for data-driven decisions and better business strategies.<br \/>\n<a href=\"#interactive-dashboards\">Find out more &#8230;<\/a><\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-3-cells av-row-nr-1 av-cell-3 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-atyz4mn-3b9bcb5402f963bad6e0127ca7e05628'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><header class=\"entry-content-header\" aria-label=\"Icon: AI: Personalization &amp; Automation (example: Qualtrics)\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >AI: Personalization &amp; Automation (example: Qualtrics)<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>We integrate intelligent AI features for personalized customer interactions and better user experiences.<\/p>\n<p><a href=\"#personalisation\">Find out more &#8230;<\/a><\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-3-cells av-row-nr-2 av-cell-1 av-next-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-arw3nlb-8009e3806123c18d27644f6de89d2b9d'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><header class=\"entry-content-header\" aria-label=\"Icon: AI: Insights Bot\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >AI: Insights Bot<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>We deliver strategic insights with our customized analysis and AI solutions.<br \/>\n<a href=\"https:\/\/skopos-elements.de\/services\/data-analytics-ai\/chatbots-und-grosse-sprachmodelle\" target=\"_blank\" rel=\"noopener\">Find out more &#8230;<\/a><\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-3-cells av-row-nr-2 av-cell-2 av-next-cell-row av-inner-cell-item'><div class='avia-icongrid-wrapper av-12l9gun-bfb7283d073cf976ac086b5900311bf0'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><header class=\"entry-content-header\" aria-label=\"Icon: AI: Personabot\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >AI: Personabot<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>We develop both individual language models and solutions based on large language models.<\/p>\n<p><a href=\"https:\/\/skopos-elements.de\/services\/data-analytics-ai\/chatbots-und-grosse-sprachmodelle\" target=\"_blank\" rel=\"noopener\">Find out more &#8230;<\/a><\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-3-cells av-row-nr-2 av-cell-3 av-next-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-aoddr73-b6913e3a0bd3a7c74763153214bfbe76'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><header class=\"entry-content-header\" aria-label=\"Icon: Results workshops &amp; presentations\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Results workshops &amp; presentations<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>We design results workshops and presentations \u2013 for clear fields of action and strategies for sustainably improving your customer journey.<br \/>\n<a href=\"#result-workshops\" target=\"_blank\" rel=\"noopener\">Find out more &#8230;<\/a><\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n<\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ahz6afj-6fcdaa72d7ea631e17470fbe54789370\">\n#top .hr.hr-invisible.av-ahz6afj-6fcdaa72d7ea631e17470fbe54789370{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-ahz6afj-6fcdaa72d7ea631e17470fbe54789370 hr-invisible  avia-builder-el-24  el_after_av_one_full  el_before_av_section  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-afxmecv-231e4142ef271e0a7a85e4d1896cfb86\">\n.avia-section.av-afxmecv-231e4142ef271e0a7a85e4d1896cfb86{\nbackground-color:#e3eef2;\nbackground-image:unset;\n}\n<\/style>\n<div id='cx-roadmap'  class='avia-section av-afxmecv-231e4142ef271e0a7a85e4d1896cfb86 main_color avia-section-default avia-no-border-styling  avia-builder-el-25  el_after_av_hr  el_before_av_one_full  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-9280'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-aexvj73-7a047de7c4d06fbd1c4e3ed793c1bab4\">\n.avia_transform .flex_column.av-aexvj73-7a047de7c4d06fbd1c4e3ed793c1bab4{\nanimation-duration:2s;\n}\n<\/style>\n<div  id=\"text-analysis-models\"  class='flex_column av-aexvj73-7a047de7c4d06fbd1c4e3ed793c1bab4 av_one_full  avia-builder-el-26  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-animated-generic zoom-in  '     ><section  class='av_textblock_section av-adeqkv3-a34b5ee0476bcb6630ed17443956a3bd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Automated text analysis: understanding and using customer feedback<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ac32egf-1c283fe8570f742202b4a88c560d2118\">\n#top .hr.av-ac32egf-1c283fe8570f742202b4a88c560d2118{\nmargin-top:20px;\nmargin-bottom:0px;\n}\n.hr.av-ac32egf-1c283fe8570f742202b4a88c560d2118 .hr-inner{\nwidth:200px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-ac32egf-1c283fe8570f742202b4a88c560d2118 hr-custom  avia-builder-el-28  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div  class='flex_column av-a9n4oen-bd7764aa81ff2d21c4c1de8d27335110 av_one_full  avia-builder-el-29  el_after_av_one_full  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-3o8jwv-1e40e6ba30341f613f849404dfe96f9c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">In customer experience management, the true value of open customer feedback lies in its systematic analysis. Automated text analysis makes it possible to efficiently evaluate large amounts of free text data and identify meaningful patterns, topics and sentiments. We combine our many years of expertise in qualitative market research with the latest tools, such as Qualtrics TextIQ or XM Discover, to provide you with precise and actionable results.<\/p>\n<h3 class=\"newh3\">Our services in the area of automated text analysis<\/h3>\n<\/div><\/section><\/div><div class='flex_column_table av-3datolr-95583b449dcc5e394659e4c9b7db95ce sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3datolr-95583b449dcc5e394659e4c9b7db95ce\">\n#top .flex_column_table.av-equal-height-column-flextable.av-3datolr-95583b449dcc5e394659e4c9b7db95ce{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-3datolr-95583b449dcc5e394659e4c9b7db95ce{\npadding:30px 30px 30px 30px;\nbackground-color:#fff2d8;\n}\n<\/style>\n<div  class='flex_column av-3datolr-95583b449dcc5e394659e4c9b7db95ce av_one_half  avia-builder-el-31  el_after_av_one_full  el_before_av_one_half  element-bg-color-1 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tp8imn-242da15446a4611dfd218119008079d9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong> 1. Model development for specific questions<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tp94tu-6c06de19d5fb3cc09de834ba101a905f\">\n#top .avia-icon-list-container.av-m4tp94tu-6c06de19d5fb3cc09de834ba101a905f .iconlist_icon{\ncolor:#33647b;\nbackground-color:#fff2d8;\n}\n#top .avia-icon-list-container.av-m4tp94tu-6c06de19d5fb3cc09de834ba101a905f .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tp94tu-6c06de19d5fb3cc09de834ba101a905f  avia-builder-el-33  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tp94tu-6c06de19d5fb3cc09de834ba101a905f avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tp8umh-7d0f34e919d7d9c4561e5899846a2f6d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Development and adaptation of analysis methods and models that are precisely tailored to your data and goals.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tp949e-df86a54ac933e322d545b38f383c2ea6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Identification of topics that are relevant to your customers and structuring of large amounts of data for maximum clarity.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9wja0cf-12e2ff5a4f6470915555f7d99b9a4322\">\n#top .flex_column_table.av-equal-height-column-flextable.av-9wja0cf-12e2ff5a4f6470915555f7d99b9a4322{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-9wja0cf-12e2ff5a4f6470915555f7d99b9a4322{\npadding:30px 30px 30px 30px;\nbackground-color:#fff7f2;\n}\n<\/style>\n<div  class='flex_column av-9wja0cf-12e2ff5a4f6470915555f7d99b9a4322 av_one_half  avia-builder-el-34  el_after_av_one_half  el_before_av_one_half  element-bg-color-2 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tp9ltv-00ccbcdc766e3365a9cb755fab8fa5b6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong> 2. Sentiment analysis: understanding the mood of your customers<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tpa665-38800ffeb140d2fb7bebe406ffdaecab\">\n#top .avia-icon-list-container.av-m4tpa665-38800ffeb140d2fb7bebe406ffdaecab .iconlist_icon{\ncolor:#33647b;\nbackground-color:#fff7f2;\n}\n#top .avia-icon-list-container.av-m4tpa665-38800ffeb140d2fb7bebe406ffdaecab .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tpa665-38800ffeb140d2fb7bebe406ffdaecab  avia-builder-el-36  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tpa665-38800ffeb140d2fb7bebe406ffdaecab avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tp9uwh-4375f7044b05608372435da464a2346f avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Analysis of tonality and emotions in your customers&#8217; feedback.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tpa4cs-a97864500c2a3e4502d508229f6e321e avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Automated assignment of positive, neutral and negative sentiment to identify trends and critical issues at an early stage.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-m4tpkx3m-019293060508b209b5e2cd1d39e6c733 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tpkx3m-019293060508b209b5e2cd1d39e6c733\">\n#top .flex_column_table.av-equal-height-column-flextable.av-m4tpkx3m-019293060508b209b5e2cd1d39e6c733{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-m4tpkx3m-019293060508b209b5e2cd1d39e6c733{\npadding:30px 30px 30px 30px;\nbackground-color:#fff7f2;\n}\n<\/style>\n<div  class='flex_column av-m4tpkx3m-019293060508b209b5e2cd1d39e6c733 av_one_half  avia-builder-el-37  el_after_av_one_half  el_before_av_one_half  element-bg-color-1 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tpalkp-208e5637752bd3f1d1f89a12ed67adda '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>3. Keyword and pattern analysis<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tpb3a3-72cf703abe7d41bebd442e4fdf543f3c\">\n#top .avia-icon-list-container.av-m4tpb3a3-72cf703abe7d41bebd442e4fdf543f3c .iconlist_icon{\ncolor:#33647b;\nbackground-color:#fff7f2;\n}\n#top .avia-icon-list-container.av-m4tpb3a3-72cf703abe7d41bebd442e4fdf543f3c .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tpb3a3-72cf703abe7d41bebd442e4fdf543f3c  avia-builder-el-39  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tpb3a3-72cf703abe7d41bebd442e4fdf543f3c avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tpauq8-e95ccb4a829d8230c2d0e69cca91c6f9 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Identification of keywords and language patterns that reflect recurring problems or desires of your customers.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tpb1uf-fd6db0152fbb946e37a2f6dcaa40e16c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Support in the development of specific measures based on clearly defined patterns<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9maj1b-8634df6d0c2037d5eb0f043f1626fa7a\">\n#top .flex_column_table.av-equal-height-column-flextable.av-9maj1b-8634df6d0c2037d5eb0f043f1626fa7a{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-9maj1b-8634df6d0c2037d5eb0f043f1626fa7a{\npadding:30px 30px 30px 30px;\nbackground-color:#fff2d8;\n}\n<\/style>\n<div  class='flex_column av-9maj1b-8634df6d0c2037d5eb0f043f1626fa7a av_one_half  avia-builder-el-40  el_after_av_one_half  el_before_av_one_full  element-bg-color-2 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tpbbp3-eb81c52ed3f0faa4065648adbe1d8fe4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong> 4. Manual validation and refinement<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tpc266-0a17cc8bbd22e04f3bdbc04c8d691488\">\n#top .avia-icon-list-container.av-m4tpc266-0a17cc8bbd22e04f3bdbc04c8d691488 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#fff2d8;\n}\n#top .avia-icon-list-container.av-m4tpc266-0a17cc8bbd22e04f3bdbc04c8d691488 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tpc266-0a17cc8bbd22e04f3bdbc04c8d691488  avia-builder-el-42  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tpc266-0a17cc8bbd22e04f3bdbc04c8d691488 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-24v8nj-829f463a2fd27c18c23dfa89e0a90322 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Analysis of tonality and emotions in your customers&#8217; feedback.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tpboi8-c486cf33e8f27eacf052b20e3bcffd44 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Close collaboration with our colleagues from SKOPOS ELEMENTS to develop innovative approaches and refine results.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  id=\"persona-entwicklung\"  class='flex_column av-3j8xv3-b063382ffa26c71e91a9be2f91212667 av_one_full  avia-builder-el-43  el_after_av_one_half  el_before_av_hr  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-9qxws4f-330192b7d5e111a193d45e3b986ee000 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"newh3\">Tools and technology: the latest approaches for your analysis<\/h3>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-9po6ov3-d9f4c2d11c6ca7540441b03a09ad4511 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">With tools such as Qualtrics TextIQ or XM Discover, we rely on proven technologies that are flexible and powerful. We ensure that your text analysis not only offers technological excellence but also provides strategic clarity \u2013 from data preparation to interpretation.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ny8r33-df4e9682b84dbc51daaef5c0f4469f30\">\n#top .hr.hr-invisible.av-9ny8r33-df4e9682b84dbc51daaef5c0f4469f30{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-9ny8r33-df4e9682b84dbc51daaef5c0f4469f30 hr-invisible  avia-builder-el-46  el_after_av_one_full  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-9280'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9na4p33-d0fb04cbeecb7a42f15c5d4fac006303\">\n.avia_transform .flex_column.av-9na4p33-d0fb04cbeecb7a42f15c5d4fac006303{\nanimation-duration:2s;\n}\n<\/style>\n<div  id=\"interactive-dashboards\"  class='flex_column av-9na4p33-d0fb04cbeecb7a42f15c5d4fac006303 av_one_full  avia-builder-el-47  el_after_av_section  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-animated-generic zoom-in  '     ><section  class='av_textblock_section av-9ld3p7j-4689e08a767d64ccdb8a147f31e4c52a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Interactive dashboards: make data visible \u2013 simplify decisions<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9jtrvyn-290535e2422d96c9668cef91793010b2\">\n#top .hr.av-9jtrvyn-290535e2422d96c9668cef91793010b2{\nmargin-top:20px;\nmargin-bottom:0px;\n}\n.hr.av-9jtrvyn-290535e2422d96c9668cef91793010b2 .hr-inner{\nwidth:200px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-9jtrvyn-290535e2422d96c9668cef91793010b2 hr-custom  avia-builder-el-49  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<div  class='flex_column av-9hbs7vj-498b87ac18ad7e17f025535ff9142adb av_one_full  avia-builder-el-50  el_after_av_one_full  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-9fyqj27-afa5dfc4bfe902ab30c3956d9973b604 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">A good dashboard is more than just a collection of numbers \u2013 it is the central tool for presenting customer experience (CX) data in an understandable and actionable way. We develop interactive dashboards that not only visualize your data, but also support your teams in making data-driven decisions.<\/p>\n<p>We support you from the design to the technical implementation \u2013 e.g. in Qualtrics, Tableau or Power BI \u2013 and ensure that your dashboards are precisely tailored to your requirements and target groups.<\/p>\n<h3 class=\"newh3\">Our services for your individual dashboard<\/h3>\n<\/div><\/section><\/div>\n<div class='flex_column_table av-6t0wr3-11e8ec76397b37213fd3b27a6956709d sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6t0wr3-11e8ec76397b37213fd3b27a6956709d\">\n#top .flex_column_table.av-equal-height-column-flextable.av-6t0wr3-11e8ec76397b37213fd3b27a6956709d{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-6t0wr3-11e8ec76397b37213fd3b27a6956709d{\npadding:30px 30px 30px 30px;\nbackground-color:#f2f2f2;\n}\n<\/style>\n<div  class='flex_column av-6t0wr3-11e8ec76397b37213fd3b27a6956709d av_one_half  avia-builder-el-52  el_after_av_one_full  el_before_av_one_half  element-bg-color-3 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tpzzxd-15788fdc9480bdc551e88ca1089c5986 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong> 1. Design and development<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tq0jqr-7d1ce8f862190942a13a8f927c6d9b00\">\n#top .avia-icon-list-container.av-m4tq0jqr-7d1ce8f862190942a13a8f927c6d9b00 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#f2f2f2;\n}\n#top .avia-icon-list-container.av-m4tq0jqr-7d1ce8f862190942a13a8f927c6d9b00 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tq0jqr-7d1ce8f862190942a13a8f927c6d9b00  avia-builder-el-54  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tq0jqr-7d1ce8f862190942a13a8f927c6d9b00 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tq09mm-d5a7e1cc9f078a499c1170bf4b22a465 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Development of a clear and intuitive structure that addresses your specific questions.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tq0ii2-0356b42608438ef33d62e0b6cec9a752 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Selecting the right widgets (e.g. charts, tables, maps) for targeted data visualization.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5tg9cv-8e47e13f8128106b91fda8ec826546f9\">\n#top .flex_column_table.av-equal-height-column-flextable.av-5tg9cv-8e47e13f8128106b91fda8ec826546f9{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-5tg9cv-8e47e13f8128106b91fda8ec826546f9{\npadding:30px 30px 30px 30px;\nbackground-color:#dbdbdb;\n}\n<\/style>\n<div  class='flex_column av-5tg9cv-8e47e13f8128106b91fda8ec826546f9 av_one_half  avia-builder-el-55  el_after_av_one_half  el_before_av_one_half  element-bg-color-4 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tq0yrw-990e4c09d2a7c4a977d3503a74c2dd31 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>2. Data modeling and integration<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tq1hia-2df8e8056e9ec0ec49865274e6675995\">\n#top .avia-icon-list-container.av-m4tq1hia-2df8e8056e9ec0ec49865274e6675995 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#dbdbdb;\n}\n#top .avia-icon-list-container.av-m4tq1hia-2df8e8056e9ec0ec49865274e6675995 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tq1hia-2df8e8056e9ec0ec49865274e6675995  avia-builder-el-57  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tq1hia-2df8e8056e9ec0ec49865274e6675995 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tq18on-f8c9a77747d3e3f5a673a8a8ab5fe90c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Building the underlying data model: We define which data from your CX programs and other sources will be included.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tq1g9l-b7828b880aabee15484bae05387b433f avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Integration into existing systems: Seamless linking with data sources such as CRM, ERP or CX platforms.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<div class='flex_column_table av-4az3i7-bac3da6bc4f2a6c1fd90170b0a3db8c0 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4az3i7-bac3da6bc4f2a6c1fd90170b0a3db8c0\">\n#top .flex_column_table.av-equal-height-column-flextable.av-4az3i7-bac3da6bc4f2a6c1fd90170b0a3db8c0{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-4az3i7-bac3da6bc4f2a6c1fd90170b0a3db8c0{\npadding:30px 30px 30px 30px;\nbackground-color:#dbdbdb;\n}\n<\/style>\n<div  class='flex_column av-4az3i7-bac3da6bc4f2a6c1fd90170b0a3db8c0 av_one_half  avia-builder-el-58  el_after_av_one_half  el_before_av_one_half  element-bg-color-3 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tq1xhb-e9cf0926499832abc469c2df54d9b465 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>3. Interactive functions and user-friendliness<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tq3qwi-fb8b5b9f5da1adcd38666c83c269d759\">\n#top .avia-icon-list-container.av-m4tq3qwi-fb8b5b9f5da1adcd38666c83c269d759 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#dbdbdb;\n}\n#top .avia-icon-list-container.av-m4tq3qwi-fb8b5b9f5da1adcd38666c83c269d759 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tq3qwi-fb8b5b9f5da1adcd38666c83c269d759  avia-builder-el-60  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tq3qwi-fb8b5b9f5da1adcd38666c83c269d759 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tq3dlz-639e7a4dd84a187e6e216fca377e908b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Filters and drill-downs: Enable your teams to analyze data in a targeted manner \u2013 from an overall view down to details at the individual touchpoint level.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tq3q0x-487dceebdd537f2fe6106f947c6b86a5 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Interactive pages and widgets: Dynamic dashboards that can be flexibly adapted to individual questions.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2gr1vz-54704554ad605fd1c093caf7ef5a6833\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2gr1vz-54704554ad605fd1c093caf7ef5a6833{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-2gr1vz-54704554ad605fd1c093caf7ef5a6833{\npadding:30px 30px 30px 30px;\nbackground-color:#f2f2f2;\n}\n<\/style>\n<div  class='flex_column av-2gr1vz-54704554ad605fd1c093caf7ef5a6833 av_one_half  avia-builder-el-61  el_after_av_one_half  el_before_av_one_full  element-bg-color-4 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tq4669-1f01a0da4bfba0539ddb34796207a149 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>4. Rights and role systems<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tq6f59-ff383b52d7c67689e9c23f48b51babf0\">\n#top .avia-icon-list-container.av-m4tq6f59-ff383b52d7c67689e9c23f48b51babf0 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#f2f2f2;\n}\n#top .avia-icon-list-container.av-m4tq6f59-ff383b52d7c67689e9c23f48b51babf0 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tq6f59-ff383b52d7c67689e9c23f48b51babf0  avia-builder-el-63  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tq6f59-ff383b52d7c67689e9c23f48b51babf0 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tq6efa-c51af8b23122734489a4301c8c38c39b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Establish a clear rights and role system so that the right data is accessible to the right people.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tq65ds-ee3f547ab38c88036ea8d3674b7ade3c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Manage user groups to share data in a targeted and secure way.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<div  class='flex_column av-2qd7b3-9510936d383bc891c2aebfcdcd502224 av_one_full  avia-builder-el-64  el_after_av_one_half  el_before_av_hr  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m4tqdn6c-a13a9ec3b9309a003d467869dda538e0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Let us work together to develop an interactive dashboard that brings your data to life.<br \/>\nContact us for a no-obligation consultation \u2013 we look forward to helping you!<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9e6r2of-7d2f60e09705241b6e680e766ff4e5e7\">\n#top .hr.hr-invisible.av-9e6r2of-7d2f60e09705241b6e680e766ff4e5e7{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-9e6r2of-7d2f60e09705241b6e680e766ff4e5e7 hr-invisible  avia-builder-el-66  el_after_av_one_full  el_before_av_section  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xpnvov-3030a3270d9e163e61788f2332cfc32b\">\n.avia-section.av-xpnvov-3030a3270d9e163e61788f2332cfc32b{\nbackground-color:#e3eef2;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-xpnvov-3030a3270d9e163e61788f2332cfc32b main_color avia-section-default avia-no-border-styling  avia-builder-el-67  el_after_av_hr  el_before_av_one_full  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-9280'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9b5bdz3-099732cb5fac50113fb85de2984f9fe4\">\n.avia_transform .flex_column.av-9b5bdz3-099732cb5fac50113fb85de2984f9fe4{\nanimation-duration:2s;\n}\n<\/style>\n<div  id=\"personalisation\"  class='flex_column av-9b5bdz3-099732cb5fac50113fb85de2984f9fe4 av_one_full  avia-builder-el-68  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-animated-generic zoom-in  '     ><section  class='av_textblock_section av-990km3j-2fb4a04925b2e3977b856445ef97e81b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Artificial intelligence in customer experience management: a new level of efficiency and insights<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-98ec2nj-ad9a786fa5ed8d24d199745768de2616\">\n#top .hr.av-98ec2nj-ad9a786fa5ed8d24d199745768de2616{\nmargin-top:20px;\nmargin-bottom:0px;\n}\n.hr.av-98ec2nj-ad9a786fa5ed8d24d199745768de2616 .hr-inner{\nwidth:200px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-98ec2nj-ad9a786fa5ed8d24d199745768de2616 hr-custom  avia-builder-el-70  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div  class='flex_column av-965ajsf-7fdf8233f1f45a79402373badb91609e av_one_full  avia-builder-el-71  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-94yuzi7-4bad024d0cbb8eaa92f0c39e6c30a383 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">The integration of artificial intelligence (AI) is revolutionizing customer experience management (CX) by providing deeper insights into customer behavior and automating processes.<br \/>\nWe combine state-of-the-art AI technologies with our many years of market research expertise to optimize your CX strategies.<br \/>\nIn close collaboration with our colleagues from <a href=\"https:\/\/skopos-elements.de\/services\/data-analytics-ai\">SKOPOS ELEMENTS<\/a>, we offer customized AI solutions that take your customer interactions to a new level.<\/p>\n<h3 class=\"newh3\">Possible applications of AI in customer experience management<\/h3>\n<\/div><\/section><\/div><div class='flex_column_table av-m4trlss7-73362e08a287d5dc84c0e523bfd98f1d sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4trlss7-73362e08a287d5dc84c0e523bfd98f1d\">\n#top .flex_column_table.av-equal-height-column-flextable.av-m4trlss7-73362e08a287d5dc84c0e523bfd98f1d{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-m4trlss7-73362e08a287d5dc84c0e523bfd98f1d{\npadding:30px 30px 30px 30px;\nbackground-color:#fff2d8;\n}\n<\/style>\n<div  class='flex_column av-m4trlss7-73362e08a287d5dc84c0e523bfd98f1d av_one_full  avia-builder-el-73  el_after_av_one_full  el_before_av_one_full  first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-m4trajew-e1dba432514412568d6e293c969e88df '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong> 1. Automated text and sentiment analysis<br \/>\n<\/strong>AI enables the efficient evaluation of large amounts of unstructured data, such as customer feedback or social media posts. By identifying topics and sentiments, you can recognize trends and react to customer needs in a targeted manner.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2m1lgf-399167c9bf21e2db6868eb208b9dc553 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2m1lgf-399167c9bf21e2db6868eb208b9dc553\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2m1lgf-399167c9bf21e2db6868eb208b9dc553{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-2m1lgf-399167c9bf21e2db6868eb208b9dc553{\npadding:30px 30px 30px 30px;\nbackground-color:#fff7f2;\n}\n<\/style>\n<div  class='flex_column av-2m1lgf-399167c9bf21e2db6868eb208b9dc553 av_one_full  avia-builder-el-75  el_after_av_one_full  el_before_av_one_full  first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-m4trbxu6-941909e90aba69b4ed2970bbc9dc8c22 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>2. Personalization of customer interactions<br \/>\n<\/strong>By using AI, you can create personalized experiences based on individual customer preferences. This strengthens customer loyalty and increases satisfaction.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8wqvz9b-8fc6b151a2bb330622a6f7b23b685955\">\n#top .flex_column.av-8wqvz9b-8fc6b151a2bb330622a6f7b23b685955{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-8wqvz9b-8fc6b151a2bb330622a6f7b23b685955{\npadding:30px 30px 30px 30px;\nbackground-color:#fff2d8;\n}\n.responsive #top #wrap_all .flex_column.av-8wqvz9b-8fc6b151a2bb330622a6f7b23b685955{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-8wqvz9b-8fc6b151a2bb330622a6f7b23b685955 av_one_full  avia-builder-el-77  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m4trd158-f5ff5d6c332fff31778edefd6481875d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>3. Predicting customer behavior<br \/>\n<\/strong>Predictive analytics can be used to forecast future customer needs and behavior, enabling proactive action.<\/p>\n<\/div><\/section><\/div><div class='flex_column_table av-939rhen-3b58fcbd72e302b9e6f701f07c93c570 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-939rhen-3b58fcbd72e302b9e6f701f07c93c570\">\n#top .flex_column_table.av-equal-height-column-flextable.av-939rhen-3b58fcbd72e302b9e6f701f07c93c570{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-939rhen-3b58fcbd72e302b9e6f701f07c93c570{\npadding:30px 30px 30px 30px;\nbackground-color:#fff7f2;\n}\n<\/style>\n<div  class='flex_column av-939rhen-3b58fcbd72e302b9e6f701f07c93c570 av_one_full  avia-builder-el-79  el_after_av_one_full  el_before_av_one_full  first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-m4trdo8o-05dcdf9927b84cec5eeda4294294fa13 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>4. Automation of routine tasks<br \/>\n<\/strong>AI-supported systems can take over repetitive tasks, reducing the workload on your employees and making more efficient use of resources.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-8pujv4f-2bb88c76aadac81d09768a3c636e4b0f av_one_full  avia-builder-el-81  el_after_av_one_full  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-v942vz-54596a1b4913c14dbdc7c7b816dbca4b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"newh3\">AI features from Qualtrics: intelligent solutions for your CX management<\/h3>\n<p style=\"text-align: center;\">Qualtrics has expanded its portfolio of AI-powered features to provide even more comprehensive support for customer experience management (CXM). These innovations improve interactions with customers, optimize internal processes and provide deeper insights into customer needs.<\/p>\n<\/div><\/section><\/div><div class='flex_column_table av-mauzzz-e9dabec8b1b909c33aee9587a1630b09 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mauzzz-e9dabec8b1b909c33aee9587a1630b09\">\n#top .flex_column_table.av-equal-height-column-flextable.av-mauzzz-e9dabec8b1b909c33aee9587a1630b09{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-mauzzz-e9dabec8b1b909c33aee9587a1630b09{\npadding:30px 30px 30px 30px;\nbackground-color:#fff2d8;\n}\n<\/style>\n<div  class='flex_column av-mauzzz-e9dabec8b1b909c33aee9587a1630b09 av_one_half  avia-builder-el-83  el_after_av_one_full  el_before_av_one_half  element-bg-color-1 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-m4trgvdf-974e4866939511d13ce4193d43fbdcc5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>1. Qualtrics Assist: Your AI-powered consultant<br \/>\n<\/strong>Qualtrics Assist makes it possible to gain deeper and immediately actionable insights into customer and employee experiences through simple natural language input. This tool is designed to transform complex data into clear and understandable insights, recommendations and suggested responses. It can automatically trigger actions and workflows based on proven CXM data and methods to seamlessly implement improvements and support decisions by predicting trends and simulating their impact on business results.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kprbdb-0e4f77aa6e6e8d313bffadb1c086a121\">\n#top .flex_column_table.av-equal-height-column-flextable.av-kprbdb-0e4f77aa6e6e8d313bffadb1c086a121{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-kprbdb-0e4f77aa6e6e8d313bffadb1c086a121{\npadding:30px 30px 30px 30px;\nbackground-color:#fff7f2;\n}\n<\/style>\n<div  class='flex_column av-kprbdb-0e4f77aa6e6e8d313bffadb1c086a121 av_one_half  avia-builder-el-85  el_after_av_one_half  el_before_av_one_half  element-bg-color-2 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-m4trhkk2-bfb94d7c9a0804995fc49c44a418d68b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>2. Agent Assist: Real-time support for your employees<br \/>\n<\/strong>Agent Assist analyzes customer interactions in real time and provides your service agents with contextual recommendations. By using natural language processing (NLP) and machine learning, the system understands customer concerns and suggests appropriate solutions. This results in more efficient conversations, higher customer satisfaction and consistent service quality.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-in3ce7-7faa23cd925a0869e4cd16aedb878890 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-in3ce7-7faa23cd925a0869e4cd16aedb878890\">\n#top .flex_column_table.av-equal-height-column-flextable.av-in3ce7-7faa23cd925a0869e4cd16aedb878890{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-in3ce7-7faa23cd925a0869e4cd16aedb878890{\npadding:30px 30px 30px 30px;\nbackground-color:#fff7f2;\n}\n<\/style>\n<div  class='flex_column av-in3ce7-7faa23cd925a0869e4cd16aedb878890 av_one_half  avia-builder-el-87  el_after_av_one_half  el_before_av_one_half  element-bg-color-1 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-m4trk13u-424020414605d60c4565e081cd5980f2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>3. AI-powered chatbots: Intelligent interaction around the clock<br \/>\n<\/strong>Qualtrics&#8217; advanced chatbots use AI to answer customer queries in an automated and personalized way. They are able to understand natural language and provide contextual responses, which increases customer satisfaction and improves customer service efficiency. By integrating them into dashboards, companies can monitor and continuously improve the performance of the chatbots.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hs1l73-2e9a15540bf34d9713ebf537ac3c5cd5\">\n#top .flex_column_table.av-equal-height-column-flextable.av-hs1l73-2e9a15540bf34d9713ebf537ac3c5cd5{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-hs1l73-2e9a15540bf34d9713ebf537ac3c5cd5{\npadding:30px 30px 30px 30px;\nbackground-color:#fff2d8;\n}\n<\/style>\n<div  class='flex_column av-hs1l73-2e9a15540bf34d9713ebf537ac3c5cd5 av_one_half  avia-builder-el-89  el_after_av_one_half  el_before_av_one_half  element-bg-color-2 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-ffhe5b-9126727f7f563428db712de8ca3bab40 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>4. Conversational Feedback: Dynamic customer surveys<br \/>\n<\/strong>This feature analyzes survey responses in real time and generates personalized follow-up questions. By understanding the context of the given answers, the system identifies incomplete feedback and prompts respondents to provide more specific and actionable answers. This provides companies with more comprehensive insights into customer and employee experiences while also saving time and resources.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-m5xwt3d2-7fafaa4d6d3026c6d9a94a7276751f14 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m5xwt3d2-7fafaa4d6d3026c6d9a94a7276751f14\">\n#top .flex_column_table.av-equal-height-column-flextable.av-m5xwt3d2-7fafaa4d6d3026c6d9a94a7276751f14{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-m5xwt3d2-7fafaa4d6d3026c6d9a94a7276751f14{\npadding:30px 30px 30px 30px;\nbackground-color:#fff2d8;\n}\n<\/style>\n<div  class='flex_column av-m5xwt3d2-7fafaa4d6d3026c6d9a94a7276751f14 av_one_half  avia-builder-el-91  el_after_av_one_half  el_before_av_one_half  element-bg-color-1 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><section  class='av_textblock_section av-m5xwrmm1-7973f77865181e57abde0f6e5fbfc718 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>5. Intelligent Summaries: Quick insights at a glance<br \/>\n<\/strong>With this feature, customer and employee feedback as well as market research results are instantly transformed into concise and simple overviews. Managers, researchers, marketers and customer service representatives can take informed and effective action. The AI-generated summaries automatically highlight important insights and provide easy-to-implement recommendations.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2p8h9b-cba109e2a83a34ec799d4a1b19ee6397\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2p8h9b-cba109e2a83a34ec799d4a1b19ee6397{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-2p8h9b-cba109e2a83a34ec799d4a1b19ee6397{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-2p8h9b-cba109e2a83a34ec799d4a1b19ee6397 av_one_half  avia-builder-el-93  el_after_av_one_half  el_before_av_one_full  element-bg-color-2 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-elbkn3-3a7f88f50c81abe72fd000d5f3ab5602 av_one_full  avia-builder-el-94  el_after_av_one_half  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m4trp68m-92bb5c13dedcc4c0e33c1892403249f7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"newh3\">How you benefit from Qualtrics&#8217; new AI features<\/h3>\n<\/div><\/section><\/div><div class='flex_column_table av-d0f6cv-5383d4cb19ed69ea12739f55ebf3d538 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d0f6cv-5383d4cb19ed69ea12739f55ebf3d538\">\n#top .flex_column_table.av-equal-height-column-flextable.av-d0f6cv-5383d4cb19ed69ea12739f55ebf3d538{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-d0f6cv-5383d4cb19ed69ea12739f55ebf3d538{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-d0f6cv-5383d4cb19ed69ea12739f55ebf3d538 av_one_half  avia-builder-el-96  el_after_av_one_full  el_before_av_one_half  first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4trqn89-394c20c09d871f8a819433b10334c628\">\n#top .avia-icon-list-container.av-m4trqn89-394c20c09d871f8a819433b10334c628 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#e3eef2;\n}\n#top .avia-icon-list-container.av-m4trqn89-394c20c09d871f8a819433b10334c628 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4trqn89-394c20c09d871f8a819433b10334c628  avia-builder-el-97  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4trqn89-394c20c09d871f8a819433b10334c628 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4trqc8o-9f35bcb5e35aaf912e2fb2036c799acf avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Increased efficiency:<\/strong><br \/>\nAutomate routine tasks and enable your employees to focus on more complex customer issues.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4trqlef-778d6d77b46b03ce4f8c678875792bfc avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Personalized customer interactions:<\/strong><br \/>\nOffer tailored experiences that increase customer satisfaction and loyalty.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-a3m10v-c65414c59d47526304abad92203766b1\">\n#top .flex_column_table.av-equal-height-column-flextable.av-a3m10v-c65414c59d47526304abad92203766b1{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-a3m10v-c65414c59d47526304abad92203766b1{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-a3m10v-c65414c59d47526304abad92203766b1 av_one_half  avia-builder-el-98  el_after_av_one_half  el_before_av_one_full  no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4trrai7-02f7991be6d85452bbc49ade5c60ef66\">\n#top .avia-icon-list-container.av-m4trrai7-02f7991be6d85452bbc49ade5c60ef66 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#e3eef2;\n}\n#top .avia-icon-list-container.av-m4trrai7-02f7991be6d85452bbc49ade5c60ef66 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4trrai7-02f7991be6d85452bbc49ade5c60ef66  avia-builder-el-99  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4trrai7-02f7991be6d85452bbc49ade5c60ef66 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4trqz77-c883cbfb35e344c0eb4de5f2f5c10b89 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Informed decisions:<\/strong><br \/>\nUse concise summaries and real-time analysis to respond quickly to customer feedback.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4trr9f1-52f71f5ec1bae76b30d7659e614a6ced avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Proactive measures:<\/strong><br \/>\nIdentify trends and potential problems early and take appropriate action.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-95bw0f-e9a589946312ff7429ec89cf8347a08f av_one_full  avia-builder-el-100  el_after_av_one_half  el_before_av_one_full  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m4trrw4i-f051b312605e5939cf0e37e0dede6493 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">These AI-powered tools from Qualtrics help you effectively analyze customer feedback and make data-driven decisions.<\/p>\n<\/div><\/section><\/div><div  class='flex_column av-72izkf-b8261484144b5e219267d52388e0922a av_one_full  avia-builder-el-102  el_after_av_one_full  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m4trsbd1-b773b62c715015f9d6c3ad5baeada802 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"newh3\">The benefits of using AI in CX management<\/h3>\n<\/div><\/section><\/div><div class='flex_column_table av-56axcv-7d8ea5b58b93fd6e0a7c93e3f801c505 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-56axcv-7d8ea5b58b93fd6e0a7c93e3f801c505\">\n#top .flex_column_table.av-equal-height-column-flextable.av-56axcv-7d8ea5b58b93fd6e0a7c93e3f801c505{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-56axcv-7d8ea5b58b93fd6e0a7c93e3f801c505{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-56axcv-7d8ea5b58b93fd6e0a7c93e3f801c505 av_one_half  avia-builder-el-104  el_after_av_one_full  el_before_av_one_half  first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4trwe2q-e1d171ddcc99ebcf2b1f5bb582a4fb23\">\n#top .avia-icon-list-container.av-m4trwe2q-e1d171ddcc99ebcf2b1f5bb582a4fb23 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#e3eef2;\n}\n#top .avia-icon-list-container.av-m4trwe2q-e1d171ddcc99ebcf2b1f5bb582a4fb23 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4trwe2q-e1d171ddcc99ebcf2b1f5bb582a4fb23  avia-builder-el-105  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4trwe2q-e1d171ddcc99ebcf2b1f5bb582a4fb23 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4trwdbr-f9ac1cafcf88fb1727d8ec48199a3c97 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Deeper customer insights:<\/strong><br \/>\nBetter understand your customers&#8217; needs and expectations.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4trvyxt-f369402583ae3856a2daff4cb82885ca avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>More efficient processes:<\/strong><br \/>\nIdentify trends and potential problems early on and take appropriate action.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3tr0z3-14917bc1d9e3fc76dd7be70d24a6dfaf\">\n#top .flex_column_table.av-equal-height-column-flextable.av-3tr0z3-14917bc1d9e3fc76dd7be70d24a6dfaf{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-3tr0z3-14917bc1d9e3fc76dd7be70d24a6dfaf{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-3tr0z3-14917bc1d9e3fc76dd7be70d24a6dfaf av_one_half  avia-builder-el-106  el_after_av_one_half  el_before_av_one_full  no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4trvkyx-1ce5cb369cebd03eab50d1ae2cc4de40\">\n#top .avia-icon-list-container.av-m4trvkyx-1ce5cb369cebd03eab50d1ae2cc4de40 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#e3eef2;\n}\n#top .avia-icon-list-container.av-m4trvkyx-1ce5cb369cebd03eab50d1ae2cc4de40 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4trvkyx-1ce5cb369cebd03eab50d1ae2cc4de40  avia-builder-el-107  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4trvkyx-1ce5cb369cebd03eab50d1ae2cc4de40 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4trvivh-d03cb5a710c18f1422a773368fab854a avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Proactive measures<\/strong><br \/>\nRecognize trends and potential problems at an early stage and act quickly.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2e7j4v-2bede8045df6520236e4b8d3f12b1c20\">\n#top .flex_column.av-2e7j4v-2bede8045df6520236e4b8d3f12b1c20{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-2e7j4v-2bede8045df6520236e4b8d3f12b1c20{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-2e7j4v-2bede8045df6520236e4b8d3f12b1c20 av_one_full  avia-builder-el-108  el_after_av_one_half  el_before_av_hr  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m4trtmz5-85666923b6c87919f742c688ab2e3446 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Harness the power of artificial intelligence to strengthen your customer relationships and optimize your business processes. Contact us for a personalized consultation and find out how AI can transform your customer experience management.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8luh6fz-14e17bfecdfd2f1868c8cb8e5068cb32\">\n#top .hr.hr-invisible.av-8luh6fz-14e17bfecdfd2f1868c8cb8e5068cb32{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-8luh6fz-14e17bfecdfd2f1868c8cb8e5068cb32 hr-invisible  avia-builder-el-110  el_after_av_one_full  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_4'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-9280'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-8kuflhb-e085c8059b0eaba4a21fc8fc34cda9b4 av_one_full  avia-builder-el-111  el_after_av_section  el_before_av_one_full  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ioqbbj-061d861a3cea88eb92baa1cce3ae7788\">\n#top .hr.hr-invisible.av-8ioqbbj-061d861a3cea88eb92baa1cce3ae7788{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-8ioqbbj-061d861a3cea88eb92baa1cce3ae7788 hr-invisible  avia-builder-el-112  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-8hhqtfz-8dd4911cd27c882af52a79618d8c7e03 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Do you want to improve your customer experience? Write to us! We will be happy to advise you.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-8f4ctv3-9ae1f41cae6802b1c3e876a2b79f6545-wrap avia-button-center  avia-builder-el-114  el_after_av_textblock  el_before_av_hr '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8f4ctv3-9ae1f41cae6802b1c3e876a2b79f6545\">\n#top #wrap_all .avia-button.av-8f4ctv3-9ae1f41cae6802b1c3e876a2b79f6545{\nfont-size:19px;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='https:\/\/www.skopos-connect.de\/en\/contact#form'  class='avia-button av-8f4ctv3-9ae1f41cae6802b1c3e876a2b79f6545 av-link-btn avia-icon_select-no avia-size-x-large avia-position-center avia-color-orange'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"CONTACT REQUEST\"><span class='avia_iconbox_title' >CONTACT REQUEST<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8dpy22n-69db0aa54dfb81fcb8fb068292fcbe70\">\n#top .hr.av-8dpy22n-69db0aa54dfb81fcb8fb068292fcbe70{\nmargin-top:50px;\nmargin-bottom:0px;\n}\n.hr.av-8dpy22n-69db0aa54dfb81fcb8fb068292fcbe70 .hr-inner{\nwidth:500px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-8dpy22n-69db0aa54dfb81fcb8fb068292fcbe70 hr-custom  avia-builder-el-115  el_after_av_button  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-thin'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8c2sn4f-5667c7f4995e26ba181e302a2930c609\">\n.avia_transform .flex_column.av-8c2sn4f-5667c7f4995e26ba181e302a2930c609{\nanimation-duration:2s;\n}\n<\/style>\n<div  id=\"result-workshops\"  class='flex_column av-8c2sn4f-5667c7f4995e26ba181e302a2930c609 av_one_full  avia-builder-el-116  el_after_av_one_full  el_before_av_one_full  first flex_column_div av-animated-generic zoom-in  column-top-margin'     ><section  class='av_textblock_section av-8apeqhr-a70067b332d1b377e2ed3611005de12d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Results workshops and presentations: From feedback to action<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-to96m7-5ac63543e6d561aeefd616cf32bf7750\">\n#top .hr.av-to96m7-5ac63543e6d561aeefd616cf32bf7750{\nmargin-top:20px;\nmargin-bottom:0px;\n}\n.hr.av-to96m7-5ac63543e6d561aeefd616cf32bf7750 .hr-inner{\nwidth:200px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-to96m7-5ac63543e6d561aeefd616cf32bf7750 hr-custom  avia-builder-el-118  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><\/p>\n<div  class='flex_column av-86vhghr-4abb703ec6c61a42118f9ae4e1601217 av_one_full  avia-builder-el-119  el_after_av_one_full  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-869ozr3-70dfa0fb138999f660b86880033ad913 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Customer centricity only becomes a reality when concrete optimization measures arise from customer experience (CX) feedback. Our results workshops and presentations go beyond the mere presentation of data: together with you and your teams, we analyze the results, prioritize areas for action, and develop strategies that sustainably improve your customer journey.<\/p>\n<h3 class=\"newh3\">Our services in the area of results workshops and presentations<\/h3>\n<\/div><\/section><\/div>\n<div class='flex_column_table av-847cdq7-b4dfd5377635ac035baad08c780df4d3 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-847cdq7-b4dfd5377635ac035baad08c780df4d3\">\n.flex_column.av-847cdq7-b4dfd5377635ac035baad08c780df4d3{\npadding:30px 30px 30px 30px;\nbackground-color:#f2f2f2;\n}\n<\/style>\n<div  class='flex_column av-847cdq7-b4dfd5377635ac035baad08c780df4d3 av_one_half  avia-builder-el-121  el_after_av_one_full  el_before_av_one_half  element-bg-color-3 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tt0foc-58d5ba02aed0f004aeb6c8e7187ccc64 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>1. Presentation of CX results<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-82xpahr-4844ad2973e00d55d33815c4ff0a53f5\">\n#top .avia-icon-list-container.av-82xpahr-4844ad2973e00d55d33815c4ff0a53f5 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#f2f2f2;\n}\n#top .avia-icon-list-container.av-82xpahr-4844ad2973e00d55d33815c4ff0a53f5 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-82xpahr-4844ad2973e00d55d33815c4ff0a53f5  avia-builder-el-123  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-82xpahr-4844ad2973e00d55d33815c4ff0a53f5 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-7z5360v-9e3ac2abf972388b8dc45b58e04850e6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Quarterly and annual reports: Preparation and presentation of the most important insights from your CX program in clear and comprehensible reports.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-80g5he7-dcbaa007a14e9897cef6b6434b94d92a avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Individually tailored analyses: Focusing on the topics that are most relevant for your departments and touchpoint owners.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-80g5he7-6-2a73f215572a634fdcd75fc6a766a478 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Visual preparation: Use of interactive dashboards, diagrams and key findings to present the results in a clear and action-oriented way.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7wmxplr-396c26c437fef28bbbabbd8181c1b788\">\n.flex_column.av-7wmxplr-396c26c437fef28bbbabbd8181c1b788{\npadding:30px 30px 30px 30px;\nbackground-color:#dbdbdb;\n}\n<\/style>\n<div  class='flex_column av-7wmxplr-396c26c437fef28bbbabbd8181c1b788 av_one_half  avia-builder-el-124  el_after_av_one_half  el_before_av_one_half  element-bg-color-4 no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tt293v-d0377d57c56d76d42195fefc1cc9ace5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>\u00a02. Insight Activation Workshops for deriving measures<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-senle7-c5aabfd4511e8d9182527f4ff3f3f07a\">\n#top .avia-icon-list-container.av-senle7-c5aabfd4511e8d9182527f4ff3f3f07a .iconlist_icon{\ncolor:#33647b;\nbackground-color:#dbdbdb;\n}\n#top .avia-icon-list-container.av-senle7-c5aabfd4511e8d9182527f4ff3f3f07a .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-senle7-c5aabfd4511e8d9182527f4ff3f3f07a  avia-builder-el-126  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-senle7-c5aabfd4511e8d9182527f4ff3f3f07a avia-iconlist-animate'>\n<li><div class='iconlist_icon av-7tc0sy7-d848ff83efec835b16b12dff4d724426 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Collaboration with touchpoint owners: Joint analysis of CX feedback directly at the relevant customer contact points.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-7ss6fcv-72e20e24f729d06249cce6cf7001243f avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Development of measures: Identification of opportunities for improvement and creation of specific to-dos for departments.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-7ss6fcv-5-f37397daa68d7b6427fd8aac12f72dcb avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Prioritization and implementation planning: Support in structuring and implementing optimization measures.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<div class='flex_column_table av-7gvbj3-c64b16a18d753517e949f8259cfbc463 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7gvbj3-c64b16a18d753517e949f8259cfbc463\">\n#top .flex_column_table.av-equal-height-column-flextable.av-7gvbj3-c64b16a18d753517e949f8259cfbc463{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-7gvbj3-c64b16a18d753517e949f8259cfbc463{\npadding:30px 30px 30px 30px;\nbackground-color:#dbdbdb;\n}\n<\/style>\n<div  class='flex_column av-7gvbj3-c64b16a18d753517e949f8259cfbc463 av_one_half  avia-builder-el-127  el_after_av_one_half  el_before_av_one_half  element-bg-color-3 first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p><section  class='av_textblock_section av-m4tt3opw-879aea58d0e9acfe856ad0e92f064501 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>\u00a03. Interdisciplinary collaboration<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tt4cu1-2829da2f192fc7209d31d42938864246\">\n#top .avia-icon-list-container.av-m4tt4cu1-2829da2f192fc7209d31d42938864246 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#dbdbdb;\n}\n#top .avia-icon-list-container.av-m4tt4cu1-2829da2f192fc7209d31d42938864246 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tt4cu1-2829da2f192fc7209d31d42938864246  avia-builder-el-129  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tt4cu1-2829da2f192fc7209d31d42938864246 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tt402j-1b95453ba0fcf322db2d3bed1b31aa4d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Cross-departmental approaches: Involving all relevant departments to overcome silos and develop holistic solutions.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tt4amq-eab07d956678aade997818289a7458ac avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Co-creation: Using methods such as design thinking to develop innovative ideas from customer feedback.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m5p2zyd1-690c05c67ead5c1fcfeaeb3b10df1ac3\">\n#top .flex_column_table.av-equal-height-column-flextable.av-m5p2zyd1-690c05c67ead5c1fcfeaeb3b10df1ac3{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-m5p2zyd1-690c05c67ead5c1fcfeaeb3b10df1ac3 av_one_half  avia-builder-el-130  el_after_av_one_half  el_before_av_one_full  no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7r14me7-77645564c23eec8a18ff8b9211a4fd4f\">\n#top .flex_column.av-7r14me7-77645564c23eec8a18ff8b9211a4fd4f{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-7r14me7-77645564c23eec8a18ff8b9211a4fd4f{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-7r14me7-77645564c23eec8a18ff8b9211a4fd4f av_one_full  avia-builder-el-131  el_after_av_one_half  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-7ojjizz-fbfcc07ffbf720d2b172301ac16a2976 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"newh3\">Your added value through results workshops<\/h3>\n<\/div><\/section><\/div>\n<div class='flex_column_table av-5tdh1r-dd7880aec2298c01a45ca775164d79c3 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5tdh1r-dd7880aec2298c01a45ca775164d79c3\">\n#top .flex_column_table.av-equal-height-column-flextable.av-5tdh1r-dd7880aec2298c01a45ca775164d79c3{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-5tdh1r-dd7880aec2298c01a45ca775164d79c3{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-5tdh1r-dd7880aec2298c01a45ca775164d79c3 av_one_half  avia-builder-el-133  el_after_av_one_full  el_before_av_one_half  first no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tt7tw5-6726ca117ffb6fc3688a4a6277d23d18\">\n#top .avia-icon-list-container.av-m4tt7tw5-6726ca117ffb6fc3688a4a6277d23d18 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#ffffff;\n}\n#top .avia-icon-list-container.av-m4tt7tw5-6726ca117ffb6fc3688a4a6277d23d18 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tt7tw5-6726ca117ffb6fc3688a4a6277d23d18  avia-builder-el-134  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tt7tw5-6726ca117ffb6fc3688a4a6277d23d18 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tt7kvi-1e43b6929f122c7f049c2a998951510f avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Action-oriented results:<\/strong><br \/>\nTurn CX data into actionable strategies.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-m4tt7t36-c853d7fa285f7b4196e5c97724aa1407 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Cross-team collaboration: <\/strong><br \/>\nFoster exchange between departments and create a unified view of customer experiences.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f6inz-742affa3ccf31643b914e6027bb833c4\">\n#top .flex_column_table.av-equal-height-column-flextable.av-f6inz-742affa3ccf31643b914e6027bb833c4{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-f6inz-742affa3ccf31643b914e6027bb833c4{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-f6inz-742affa3ccf31643b914e6027bb833c4 av_one_half  avia-builder-el-135  el_after_av_one_half  el_before_av_one_full  no_margin flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m4tt86lq-0e21175d0a806f7ef1ca7fe2034ca884\">\n#top .avia-icon-list-container.av-m4tt86lq-0e21175d0a806f7ef1ca7fe2034ca884 .iconlist_icon{\ncolor:#33647b;\nbackground-color:#ffffff;\n}\n#top .avia-icon-list-container.av-m4tt86lq-0e21175d0a806f7ef1ca7fe2034ca884 .iconlist_icon svg:first-child{\nstroke:#33647b;\nfill:#33647b;\n}\n<\/style>\n<div  class='avia-icon-list-container av-m4tt86lq-0e21175d0a806f7ef1ca7fe2034ca884  avia-builder-el-136  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-m4tt86lq-0e21175d0a806f7ef1ca7fe2034ca884 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-m4tt8640-dbbc564a370fcb2281ad9ac1afcaced6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue871' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \"><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><strong>Sustainable improvements:<\/strong><br \/>\nEnsure that measures are prioritized and implemented in a targeted manner.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-37k79b-478aa92a552c9b05fa2a6b039e1a0158\">\n#top .flex_column.av-37k79b-478aa92a552c9b05fa2a6b039e1a0158{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-37k79b-478aa92a552c9b05fa2a6b039e1a0158{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-37k79b-478aa92a552c9b05fa2a6b039e1a0158 av_one_full  avia-builder-el-137  el_after_av_one_half  el_before_av_one_full  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-m4tt61hz-b1352a27fab92bcd27d863d2a7791365 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center; font-size: 22px;\">From insights to optimizations: your next step<\/h3>\n<p style=\"text-align: center;\">Let&#8217;s work together to ensure that your CX feedback results are more than just numbers and reports. Contact us to plan your next results workshop and take your customer experience to the next level.<\/p>\n<\/div><\/section><\/div>\n<div  class='flex_column av-7mvltj3-b4359b43bfecfd4dfacf54b9a070a99c av_one_full  avia-builder-el-139  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7lyljr3-9c207b8bbeb792a510f054c3b2ded294\">\n#top .hr.av-7lyljr3-9c207b8bbeb792a510f054c3b2ded294{\nmargin-top:50px;\nmargin-bottom:50px;\n}\n.hr.av-7lyljr3-9c207b8bbeb792a510f054c3b2ded294 .hr-inner{\nwidth:500px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-7lyljr3-9c207b8bbeb792a510f054c3b2ded294 hr-custom  avia-builder-el-140  el_before_av_textblock  avia-builder-el-first  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-thin'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-7k0ltvj-556aa2e412c05b5859333410ddc8e31f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Do you want to improve your customer experience? Write to us! We will be happy to advise you.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-7ibryzz-1b4d1795622c58b0979bdbb6e318a800-wrap avia-button-center  avia-builder-el-142  el_after_av_textblock  el_before_av_hr '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7ibryzz-1b4d1795622c58b0979bdbb6e318a800\">\n#top #wrap_all .avia-button.av-7ibryzz-1b4d1795622c58b0979bdbb6e318a800{\nfont-size:19px;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='https:\/\/www.skopos-connect.de\/en\/contact#form'  class='avia-button av-7ibryzz-1b4d1795622c58b0979bdbb6e318a800 av-link-btn avia-icon_select-no avia-size-x-large avia-position-center avia-color-orange'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"CONTACT REQUEST\"><span class='avia_iconbox_title' >CONTACT REQUEST<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7gfou9b-3cfd1a2370a02606fe91a24b2daee56f\">\n#top .hr.hr-invisible.av-7gfou9b-3cfd1a2370a02606fe91a24b2daee56f{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-7gfou9b-3cfd1a2370a02606fe91a24b2daee56f hr-invisible  avia-builder-el-143  el_after_av_button  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1k3lifj-a0bb45c581b261264eaae56349a5a827\">\n.avia_transform .flex_column.av-1k3lifj-a0bb45c581b261264eaae56349a5a827{\nanimation-duration:2s;\n}\n<\/style>\n<div  class='flex_column av-1k3lifj-a0bb45c581b261264eaae56349a5a827 av_one_full  avia-builder-el-144  el_after_av_one_full  el_before_av_one_third  first flex_column_div av-animated-generic zoom-in  column-top-margin'     ><section  class='av_textblock_section av-1hpkl8f-d2ae1d4811c11680a9736761c01537e2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Your contacts<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1fpcx9r-799a2b3e6a3eb7e5aedc3e4ef63f6413\">\n#top .hr.av-1fpcx9r-799a2b3e6a3eb7e5aedc3e4ef63f6413{\nmargin-top:20px;\nmargin-bottom:0px;\n}\n.hr.av-1fpcx9r-799a2b3e6a3eb7e5aedc3e4ef63f6413 .hr-inner{\nwidth:200px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-1fpcx9r-799a2b3e6a3eb7e5aedc3e4ef63f6413 hr-custom  avia-builder-el-146  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1e814m7-0d83253cdae448aabbf0c1af66befe66\">\n.avia_transform .flex_column.av-1e814m7-0d83253cdae448aabbf0c1af66befe66{\nanimation-duration:1.5s;\n}\n<\/style>\n<div  class='flex_column av-1e814m7-0d83253cdae448aabbf0c1af66befe66 av_one_third  avia-builder-el-147  el_after_av_one_full  el_before_av_one_third  first flex_column_div av-animated-generic zoom-in  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1d1yfan-9ed860113bc89bc436283512c84692b7\">\n.avia-image-container.av-1d1yfan-9ed860113bc89bc436283512c84692b7 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1d1yfan-9ed860113bc89bc436283512c84692b7 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1d1yfan-9ed860113bc89bc436283512c84692b7 av-styling- avia-align-center  avia-builder-el-148  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-6817 avia-img-lazy-loading-not-6817 avia_image ' src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/01\/Oliver_Kern_300px01.png\" alt='Oliver Kern' title='Oliver Kern'  height=\"300\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/01\/Oliver_Kern_300px01.png 300w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/01\/Oliver_Kern_300px01-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/01\/Oliver_Kern_300px01-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/01\/Oliver_Kern_300px01-180x180.png 180w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-1bmtpv3-e49d9f6c539cd370ec53e2b495379431 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Oliver<br \/>\nManaging Director<\/p>\n<\/div><\/section><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19pqsjj-7299250650b28e562035ae7cd805e605\">\n.avia_transform .flex_column.av-19pqsjj-7299250650b28e562035ae7cd805e605{\nanimation-duration:1.5s;\n}\n<\/style>\n<div  class='flex_column av-19pqsjj-7299250650b28e562035ae7cd805e605 av_one_third  avia-builder-el-150  el_after_av_one_third  el_before_av_one_third  flex_column_div av-animated-generic zoom-in  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-186kzcf-bf07fb6366513258d65837c212290ece\">\n.avia-image-container.av-186kzcf-bf07fb6366513258d65837c212290ece img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-186kzcf-bf07fb6366513258d65837c212290ece .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-186kzcf-bf07fb6366513258d65837c212290ece av-styling- avia-align-center  avia-builder-el-151  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-6537 avia-img-lazy-loading-not-6537 avia_image ' src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/11\/Tobias_Reiland_300px.jpg\" alt='Tobias' title='Tobias'  height=\"300\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/11\/Tobias_Reiland_300px.jpg 300w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/11\/Tobias_Reiland_300px-80x80.jpg 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/11\/Tobias_Reiland_300px-36x36.jpg 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/11\/Tobias_Reiland_300px-180x180.jpg 180w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-161hk7z-a4ac93c6f4302f4787a01c3a04c8c151 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Tobias<br \/>\nHead of Marketing &amp; Sales<\/p>\n<\/div><\/section><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-145hn7z-e65f9b12edb57f58d6d61b401722b74e\">\n.avia_transform .flex_column.av-145hn7z-e65f9b12edb57f58d6d61b401722b74e{\nanimation-duration:1.5s;\n}\n<\/style>\n<div  class='flex_column av-145hn7z-e65f9b12edb57f58d6d61b401722b74e av_one_third  avia-builder-el-153  el_after_av_one_third  el_before_av_one_full  flex_column_div av-animated-generic zoom-in  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12ndcbz-662822b55ffa9a14c19170a0b059ede4\">\n.avia-image-container.av-12ndcbz-662822b55ffa9a14c19170a0b059ede4 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-12ndcbz-662822b55ffa9a14c19170a0b059ede4 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-12ndcbz-662822b55ffa9a14c19170a0b059ede4 av-styling- avia-align-center  avia-builder-el-154  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-7871 avia-img-lazy-loading-not-7871 avia_image ' src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/11\/Marc-Zoernig_300px02.jpg\" alt='Marc' title='Marc'  height=\"300\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/11\/Marc-Zoernig_300px02.jpg 300w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/11\/Marc-Zoernig_300px02-80x80.jpg 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/11\/Marc-Zoernig_300px02-36x36.jpg 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2024\/11\/Marc-Zoernig_300px02-180x180.jpg 180w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-11nru2n-d84c95eaf230a75dbdeb12cf37acebe9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Marc<br \/>\nProduct Owner CX &amp; Agile Coach<\/p>\n<\/div><\/section><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-104z3jz-d6383b1d3ba04199692637f302058bff\">\n.flex_column.av-104z3jz-d6383b1d3ba04199692637f302058bff{\npadding:0 0 0 20px;\n}\n.avia_transform .flex_column.av-104z3jz-d6383b1d3ba04199692637f302058bff{\nanimation-duration:2s;\n}\n\n@media only screen and (min-width: 990px){ \n.flex_column.av-104z3jz-d6383b1d3ba04199692637f302058bff{\npadding:0 0 0 20px;\n}\n}\n<\/style>\n<div  class='flex_column av-104z3jz-d6383b1d3ba04199692637f302058bff av_one_full  avia-builder-el-156  el_after_av_one_third  el_before_av_hr  first flex_column_div av-animated-generic zoom-in  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-yo4g6n-94c7f43fc20987da6e98275d6711c91a\">\n#top .hr.hr-invisible.av-yo4g6n-94c7f43fc20987da6e98275d6711c91a{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-yo4g6n-94c7f43fc20987da6e98275d6711c91a hr-invisible  avia-builder-el-157  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-wswtpb-f54be52f3dc91e1fabce5f541057ad32 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">Our customers<\/h3>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uiy2un-2767ca9831220c70d31ebdc37b63f823\">\n#top .hr.av-uiy2un-2767ca9831220c70d31ebdc37b63f823{\nmargin-top:20px;\nmargin-bottom:30px;\n}\n.hr.av-uiy2un-2767ca9831220c70d31ebdc37b63f823 .hr-inner{\nwidth:200px;\nborder-color:#33647b;\n}\n<\/style>\n<div  class='hr av-uiy2un-2767ca9831220c70d31ebdc37b63f823 hr-custom  avia-builder-el-159  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-se739b-aa42037bd60a249ff9fa4cb34e379e48\">\n#top .hr.hr-invisible.av-se739b-aa42037bd60a249ff9fa4cb34e379e48{\nmargin-top:-30!important;px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-se739b-aa42037bd60a249ff9fa4cb34e379e48 hr-invisible  avia-builder-el-160  el_after_av_one_full  el_before_av_one_full '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='flex_column av-rff5tb-c3ba234981e51ae485c65ee333ab38cb av_one_full  avia-builder-el-161  el_after_av_hr  el_before_av_one_full  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pf42e7-b4e6bcafbf37e38c7712361a799910a4\">\n#top .avia-gallery.av-pf42e7-b4e6bcafbf37e38c7712361a799910a4 .avia-gallery-thumb a{\nwidth:16.6667%;\n}\n<\/style>\n<div  id=\"logokunden\"  class='avia-gallery av-pf42e7-b4e6bcafbf37e38c7712361a799910a4 avia_animate_when_visible  avia-builder-el-162  el_before_av_hr  avia-builder-el-first  animations_off avia-gallery-1'  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><meta itemprop=\"contentURL\" content=\"https:\/\/www.skopos-connect.de\/en\/solutions\/cx\/cx-analytics-reporting-ai\"><div class='avia-gallery-thumb'><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche.png' class='first_thumb avianolink noLightbox ' data-onclick='1' title='PORSCHE'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-2794 avia-img-lazy-loading-not-2794\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-180x180.png\" width=\"180\" height=\"180\"  title='PORSCHE' alt='PORSCHE' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2794 avia-img-lazy-loading-2794\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche.png\" title='PORSCHE' alt='PORSCHE' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw.png' class='avianolink noLightbox ' data-onclick='2' title='vw'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-2993 avia-img-lazy-loading-not-2993\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw-180x180.png\" width=\"180\" height=\"180\"  title='vw' alt='vw' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2993 avia-img-lazy-loading-2993\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw.png\" title='vw' alt='vw' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/vw-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat.png' class='avianolink noLightbox ' data-onclick='3' title='SEAT'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-2801 avia-img-lazy-loading-not-2801\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-180x180.png\" width=\"180\" height=\"180\"  title='SEAT' alt='SEAT' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2801 avia-img-lazy-loading-2801\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat.png\" title='SEAT' alt='SEAT' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group.png' class='avianolink noLightbox ' data-onclick='4' title='REWE GROUP'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-2792 avia-img-lazy-loading-not-2792\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group-180x180.png\" width=\"180\" height=\"180\"  title='REWE GROUP' alt='REWE GROUP' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2792 avia-img-lazy-loading-2792\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group.png\" title='REWE GROUP' alt='REWE GROUP' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/rewe-group-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer.png' class='avianolink noLightbox ' data-onclick='5' title='Bayer'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3546 avia-img-lazy-loading-not-3546\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer-180x180.png\" width=\"180\" height=\"180\"  title='bayer' alt='Bayer' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3546 avia-img-lazy-loading-3546\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer.png\" title='bayer' alt='Bayer' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/bayer-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann.png' class='avianolink noLightbox ' data-onclick='6' title='VIESSMANN'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3006 avia-img-lazy-loading-not-3006\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann-180x180.png\" width=\"180\" height=\"180\"  title='VIESSMANN' alt='VIESSMANN' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3006 avia-img-lazy-loading-3006\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann.png\" title='VIESSMANN' alt='VIESSMANN' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/viessmann-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls.png' class='first_thumb avianolink noLightbox ' data-onclick='7' title='GLS'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-2793 avia-img-lazy-loading-not-2793\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls-180x180.png\" width=\"180\" height=\"180\"  title='GLS' alt='GLS' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2793 avia-img-lazy-loading-2793\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls.png\" title='GLS' alt='GLS' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/gls-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1.png' class='avianolink noLightbox ' data-onclick='8' title='FRESSNAPF'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3001 avia-img-lazy-loading-not-3001\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-180x180.png\" width=\"180\" height=\"180\"  title='FRESSNAPF' alt='FRESSNAPF' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3001 avia-img-lazy-loading-3001\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1.png\" title='FRESSNAPF' alt='FRESSNAPF' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln.png' class='avianolink noLightbox ' data-onclick='9' title='1 FC Koeln'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3552 avia-img-lazy-loading-not-3552\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln-180x180.png\" width=\"180\" height=\"180\"  title='1fckoeln' alt='1 FC Koeln' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3552 avia-img-lazy-loading-3552\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln.png\" title='1fckoeln' alt='1 FC Koeln' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/1fckoeln-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental.png' class='avianolink noLightbox ' data-onclick='10' title='Continental'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-2798 avia-img-lazy-loading-not-2798\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental-180x180.png\" width=\"180\" height=\"180\"  title='Continental' alt='Continental' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2798 avia-img-lazy-loading-2798\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental.png\" title='Continental' alt='Continental' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/continental-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus.png' class='avianolink noLightbox ' data-onclick='11' title='Fingerhaus'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3542 avia-img-lazy-loading-not-3542\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus-180x180.png\" width=\"180\" height=\"180\"  title='fingerhaus' alt='Fingerhaus' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3542 avia-img-lazy-loading-3542\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus.png\" title='fingerhaus' alt='Fingerhaus' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/fingerhaus-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss.png' class='avianolink noLightbox ' data-onclick='12' title='1 FC Koeln'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3550 avia-img-lazy-loading-not-3550\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-180x180.png\" width=\"180\" height=\"180\"  title='atoss' alt='ATOSS' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3550 avia-img-lazy-loading-3550\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss.png\" title='atoss' alt='ATOSS' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest.png' class='first_thumb avianolink noLightbox ' data-onclick='13' title='AmRest'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3548 avia-img-lazy-loading-not-3548\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest-180x180.png\" width=\"180\" height=\"180\"  title='amrest' alt='AmRest' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3548 avia-img-lazy-loading-3548\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest.png\" title='amrest' alt='AmRest' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/amrest-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour.png' class='avianolink noLightbox ' data-onclick='14' title='DERTOUR'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-2796 avia-img-lazy-loading-not-2796\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour-180x180.png\" width=\"180\" height=\"180\"  title='DERTOUR' alt='DERTOUR' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2796 avia-img-lazy-loading-2796\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour.png\" title='DERTOUR' alt='DERTOUR' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/der-tour-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/dextra.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/dextra.png' class='avianolink noLightbox ' data-onclick='15' title='dextra'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-3540 avia-img-lazy-loading-not-3540\"   src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/dextra-180x180.png\" width=\"180\" height=\"180\"  title='dextra' alt='dextra' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/dextra-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/dextra-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/dextra-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/dextra.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" 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srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland.png 200w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3538 avia-img-lazy-loading-3538\"  width=\"200\" height=\"200\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland.png\" title='tobaccoland' alt='tobaccoland' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland.png 200w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/tobaccoland-180x180.png 180w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><\/a><a href=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/07\/trumpf.png\" data-rel='gallery-1' data-prev-img='https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/07\/trumpf.png' class='avianolink noLightbox ' data-onclick='18' title='trumpf'  itemprop=\"thumbnailUrl\"  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-6116 avia-img-lazy-loading-not-6116\"  data-avia-tooltip='trumpf' src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/07\/trumpf-180x180.png\" width=\"180\" height=\"180\"  title='trumpf' alt='trumpf' srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/07\/trumpf-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/07\/trumpf-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/07\/trumpf-36x36.png 36w, 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.hr.hr-invisible.av-np59r3-71249b8b0bdec016ad7e7c1730c5bf94{\nheight:15px;\n}\n<\/style>\n<div  class='hr av-np59r3-71249b8b0bdec016ad7e7c1730c5bf94 hr-invisible  avia-builder-el-163  el_after_av_gallery  el_before_av_content_slider '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_content_slider-2a4ea60959af136092576783208b74ff\">\n#top .av-slideshow-ui.av-av_content_slider-2a4ea60959af136092576783208b74ff .avia-slideshow-dots a:not(.active){\nbackground-color:#ff9c1b;\n}\n.avia-content-slider-element-container.av-av_content_slider-2a4ea60959af136092576783208b74ff .slide-entry{\nmargin:0 0 0 0;\npadding:0 20px 0 20px;\n}\n\n@media only screen and (min-width: 990px){ \n.avia-content-slider-element-container.av-av_content_slider-2a4ea60959af136092576783208b74ff .slide-entry{\npadding:0 20px 0 20px;\n}\n}\n<\/style>\n<div  id=\"zitat-sl\"  class='avia-content-slider-element-container av-av_content_slider-2a4ea60959af136092576783208b74ff avia-content-slider-element-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active avia-content-slider-odd  avia-builder-el-164  el_after_av_hr  avia-builder-el-last  av-slideshow-ui av-control-default av-nav-arrows-visible av-nav-dots-visible av-hide-nav-arrows av-slideshow-autoplay av-loop-endless av-loop-manual-endless avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:10,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:30}\"><div class='avia-smallarrow-slider-heading  no-content-slider-heading '><div class='new-special-heading'>&nbsp;<\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>Previous<\/title>\n<desc id='av-svg-desc-1'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Next<\/title>\n<desc id='av-svg-desc-2'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><a href='#5' class='goto-slide ' >5<\/a><a href='#6' class='goto-slide ' >6<\/a><a href='#7' class='goto-slide ' >7<\/a><a href='#8' class='goto-slide ' >8<\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">&#8220;<em>With the Audi Innovators Circle (AIC), we have created an insight community that allows us to quickly and efficiently incorporate customer feedback into ongoing projects. The AIC has become an indispensable tool for our departments because we can use a wide range of customized research approaches to deliver exactly the results that are needed in the current project phase<\/em>&#8220;<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/audi-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/audi-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/audi-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/audi-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/audi.png 200w\" alt=\"Audi\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">Oliver Malms,<\/strong><span class=\"avia-testimonial-subtitle \"> Customer Insights &amp; Trend Research<\/span><\/div>\n<\/div>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">&#8220;<em>Thanks to our international CX program, we continuously learn from our customers&#8217; feedback and, together with SKOPOS CONNECT, we can improve the customer journey of pet owners day by day.<\/em>&#8220;<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/01\/fressnapf-1.png 200w\" alt=\"Fressnapf\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">Maximilian Wittmar,<\/strong><span class=\"avia-testimonial-subtitle \"> Customer Insights Manager<\/span><\/div>\n<\/div>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-3 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">&#8220;<em>The ATOSS Customer Satisfaction Survey provides us with valuable insights across four customer journey touchpoints in six countries. Thanks to the professional advice and quick implementation by SKOPOS CONNECT, we benefit from short project durations, the real-time transfer of defined KPIs to Salesforce and we pave the way for further establishing the CX within the ATOSS organization<\/em>.&#8221;<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/02\/atoss.png 200w\" alt=\"ATOSS\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">Stefan Koch, <\/strong><span class=\"avia-testimonial-subtitle \">Head of Account-based Marketing<\/span><\/div>\n<\/div>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-4 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">\u201e<em>With the Porsche Advisors Club, we have created a direct channel to our customers to get quick and pragmatic input on how we can further improve our products and services. It is important to us that this co-creation is not one-sided, but that we engage in an active dialog<\/em>.\u201c<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/porsche.png 200w\" alt=\"Porsche\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">Robert Ader, <\/strong>CMO of Porsche AG<\/div>\n<\/div>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-5 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">&#8220;<em>The Mainova Community makes research uncomplicated, fast and authentic for us. With it, we always have an ear to the ground when it comes to our customers and their perceptions: that in itself is value added<\/em>.&#8221;<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/11\/mainova-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/11\/mainova-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/11\/mainova-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/11\/mainova-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/11\/mainova.png 200w\" alt=\"Mainova\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">Eckart Strangfeld, <\/strong>Head of Market Research and Data Mining<\/div>\n<\/div>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-6 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">&#8220;<em>Now we can experience our customers&#8217; customer journey live.<\/em>&#8220;<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/seat.png 200w\" alt=\"SEAT\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">Luis Freile, <\/strong>Customer Care Processes<\/div>\n<\/div>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-7 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">&#8220;<em>Think \u2013 talk \u2013 participate: that&#8217;s why we created the ARAG Denkraum. This is where we develop new ideas \u2013 together with our customers<\/em>.&#8221;<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/arag-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/arag-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/arag-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/arag-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2022\/09\/arag.png 200w\" alt=\"ARAG\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">St\u00e9phanie R\u00f6hrig, <\/strong>Head of International Communication \/ Research &amp; Analysis<\/div>\n<\/div>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-av_content_slide-452de758adad484e0fd712b3c26f0ab2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-8 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><div class=\"zitat_neu\">\u201e<em>The CSS Research Community is a great way for us to bring in-depth customer knowledge into the company. Using a variety of methods, customers are quickly and easily involved in optimizing products, services and processes. The feedback we&#8217;ve received so far shows that this type of customer research is highly valued by our customers and by our internal teams<\/em>.\u201c<\/div>\n<div class=\"avia-testimonial-meta\">\n<div class=\"avia-testimonial-arrow-wrap\">\n<div class=\"avia-arrow\"><\/div>\n<\/div>\n<div class=\"avia-testimonial-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avia-img-lazy-loading-1999 attachment-square size-square\" style=\"left: 0px;\" src=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/08\/css-180x180.png\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" srcset=\"https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/08\/css-180x180.png 180w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/08\/css-80x80.png 80w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/08\/css-36x36.png 36w, https:\/\/www.skopos-connect.de\/wp-content\/uploads\/2023\/08\/css.png 200w\" alt=\"CSS\" width=\"180\" height=\"180\" \/><\/div>\n<div class=\"avia-testimonial-meta-mini\"><strong class=\"avia-testimonial-name\">J\u00f6rg Heinecke, <\/strong>Team Leader Customer Experience &amp; Market Research<br \/>\nCSS Kranken-Versicherung AG<\/div>\n<\/div>\n<\/div><\/section><\/div><\/div><\/div><\/p><\/div>\n<div  class='flex_column av-7axmmn-1449bd77d6dadbf22a0a3676ea7d6006 av_one_full  avia-builder-el-165  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-5nfs5b-509a1a567196bcb3ea877d6e6ac541f3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Do you want to improve your customer experience? Write to us! We will be happy to advise you.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-3hjn2n-f23c94867b82f7c308ec8d4455ffdebf-wrap avia-button-center  avia-builder-el-167  el_after_av_textblock  el_before_av_hr '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3hjn2n-f23c94867b82f7c308ec8d4455ffdebf\">\n#top #wrap_all .avia-button.av-3hjn2n-f23c94867b82f7c308ec8d4455ffdebf{\nfont-size:19px;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='https:\/\/www.skopos-connect.de\/en\/contact#form'  class='avia-button av-3hjn2n-f23c94867b82f7c308ec8d4455ffdebf av-link-btn avia-icon_select-no avia-size-x-large avia-position-center avia-color-orange'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"CONTACT REQUEST\"><span class='avia_iconbox_title' >CONTACT REQUEST<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32f8b3-8d90215290cac564424d668f1d23fb42\">\n#top .hr.hr-invisible.av-32f8b3-8d90215290cac564424d668f1d23fb42{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-32f8b3-8d90215290cac564424d668f1d23fb42 hr-invisible  avia-builder-el-168  el_after_av_button  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":8934,"parent":3087,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9280","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CX analytics &amp; 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