SKOPOS CONNECT is part of the Qualtrics Partner Network.
With this strategic partnership, we focus on the experience of your customers and deliver an integrated solution to build sustainable customer relationships.
Powerful partners
At SKOPOS CONNECT, we are convinced that the experience is the differentiating factor of your company. With the help of a holistic experience management (XM) approach, you can place it at the heart of your business strategy in order to achieve lasting customer loyalty and maximum profitability. Our XM experts show you how to successfully integrate experience management as a process into your corporate DNA and thus continuously gain, prioritise and optimise insights.
With Qualtrics, we have a strong partner at our side who understands experience management as a holistic concept just as we do. Its Experience Management (XM) Platform™ – the world’s only integrated experience solution – offers flexible, role-based dashboards, case management, full CRM integration and a wide range of intelligent functions based on artificial intelligence, machine learning and complex analyses.
As a certified Qualtrics partner, we not only help with the implementation, but also support your team in comprehensive action management with standard integrations such as Salesforce or Microsoft Dynamics, and together we get the best out of the complex analyses.
Exactly what you’re looking for? Contact us!
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Benefits at a glance
Due to our partnership with Qualtrics we offer an integrated, state-of-the-art solution for your experience management:
- State-of-the-art data processing
- Intuitive statistics & reports
- Role-based dashboards
- Intelligent text analysis & statistics
- Analysis of key factors
- Predictive regression
- Migration from other platforms
- Networked data
- Seamless APIs
However, holistic experience management (XM) is not limited to customer experience, but also includes the area of employee experience (EX), for example. Our colleagues at SKOPOS VIEW will be happy to advise you on this topic.
Your contacts
Would you like to establish a professional XM? We’re happy to help!
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Skopos Group
SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.
SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.
You’re looking for the classics? SKOPOS RESEARCH offers market research expertise
You’re user-focussed? Then you should speak to SKOPOS NOVA
We test your touchpoints! SKOPOS NEXT is the mystery expert
You’re looking for internal feedback? SKOPOS VIEW has the professional know-how
You want faster decisions due to data-based processes? SKOPOS ELEMENTS will advise you!
Connect Office
SKOPOS CONNECT GmbH
Oppenhoffallee 106, 52066 Aachen
info@skopos-connect.de
+49 241 99000 770