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Full-service

for successful

Experience Management

Full-service

for successful

Experience Management

Would you like to establish a professional customer experience management & seek expert advice?

Do you have specific questions and need fast & effective access to your customers?

Do you want to team-up with your customers and enter into a continuous dialogue?

SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.

MARKET
RESEARCH

UX RESEARCH &
USABILITY

MYSTERY
RESEARCH

HR SURVEY &
FOLLOW UP

DATA SCIENCE &
ANALYTICS

SKOPOS GROUP comprises six specialised units drawing on 25 years of experience.

You’re looking for the classics? SKOPOS RESEARCH offers market research expertise

You’re user-focussed? Then you should speak to SKOPOS NOVA

We test your touchpoints! SKOPOS NEXT is the mystery expert

You’re looking for internal feedback? SKOPOS VIEW has the professional know-how

You want faster decisions due to data-based processes? SKOPOS ELEMENTS will advise you!

Intrigued? We’re happy to advise you!